Technical Support
Based at the head office - Royal Scot Road, Pride Park Derby, DE24 8AJ. 0330 122 2410. support@traderswarehouse.co.uk



Our Technical Team
You can be sure to receive the most helpful and friendly tech support for all of your enquiries and issues with our technical team.
- Over 10 years of technical industry knowledge
- Our tech team are members of Hikvision Certified Security Professional (HCSP) and Hikvision Certified Security Associate (HCSA)
- We aim for a quick response and offer a same-day callback
- If you require assistance we can remotely screen connect to your PC
- Tech support operate from Monday to Friday between 08:30 and 17:30
How do I contact Traders Warehouse Technical Support team?
Submit A Ticket
Free Service
If you can’t find an answer to your question, create a New Support Ticket, and a member of our technical support team will be in contact with you as soon as possible.
Knowledge Base
Free Service
Our Technical team has tried to keep the answers short and sweet to get you the key information as quickly as possible. For frequently asked questions go to our Knowledge Base.
ScreenConnect Session
Free Service
If directed by a technical support member, use the following link for remote assistance allowing us to connect to your computer: http://remote.sacgroup.co.uk:8040/
Technical Support Videos
Be A Master of CCTV
Technical Support offer to check your equipment if there are any issues we provide remote support